🔧Troubleshooting Healy Device Issues: What to Do When Your Healy Isn’t Working? - Healy 裝置疑難排解：當 Healy 無法正常運作時該怎麼辦? 🌐 How to Access Healy Support Center (Asia Customers) 🌐 如何進入 Healy 支援中心（亞洲客戶）

🌐 How to Access Healy Support Center (Asia Customers) 
🌐 如何進入 Healy 支援中心（亞洲客戶）

🔹 Step 1 第 1 步

Go to the Healy Asia Shop 前往 Healy 亞洲商城:

https://asia.healy.shop/my-account/

If you're outside of Asia, please select your appropriate region. 

如果您不在亞洲地區，請選擇您所屬的區域。

🚀 Shortcut for Asia Customers亞洲客戶捷徑:

You may begin directly from Step 7 by clicking this link and continuing from Step 8 onward:

您可以直接從 第 7 步 開始，點擊以下連結並從第 8 步繼續操作：

https://help.healy.world/customer-login/

🔹 Step 2 第 2 步

After logging in, navigate to Backoffice. 

登入後，前往 後台管理 Backoffice。

🔹 Step 3 第 3 步

You'll be directed to the Backoffice login page. Enter your login credentials again to access the Backoffice.

系統會顯示 Backoffice 登入頁面。請再次輸入帳號密碼以登入。

🔹 Step 4 第 4 步

Once inside the Backoffice, scroll down the left-hand menu and select Support Center.

進入 Backoffice 後，請往左側選單下滑並點選 支援中心 Support Center。

🔹 Step 5 第 5 步

In the Support Center section 在支援中心中: 

- Choose "Support-Center Asia"

- 選擇 Support-Center Asia

 - Click "Open Support-Center"

- 點擊 開啟支援中心 Open Support-Center

🔹 Step 6 第 6 步

On the Support Center page, click "Log-in With Your Healy World Platform Account!".

進入支援中心頁面後，點選 "Log-in With Your Healy World Platform Account!"。

🔹 Step 7 第 7 步

Log in to the Support Center using your existing credentials.

使用您原有的帳號資訊登入支援中心。

🚀 Shortcut 捷徑連結:

https://help.healy.world/customer-login/

🔹 Step 8 第 8 步

After logging in, carefully read the instructions and click "Submit a new case" to open a new request.

登入後，請詳細閱讀頁面指示，並點選 提交新案件 Submit a new case，以提出新的申請。

🔹 Step 9 第 9 步

From the dropdown menu, select the option that best matches your device’s situation. 

從下拉式選單中選擇符合您設備情況的選項。

Complete all required fields with accurate information and upload any relevant files.

請完整填寫所有欄位並上傳與設備問題相關的文件。

💬 Need Help? 有任何問題嗎？

Feel free to leave a comment below with your questions, and we’ll be happy to assist.

歡迎在下方留言，我們將樂意提供協助。

Essential Guide: Driving a Malaysian-Registered Car into Singapore – What You Need to Know 马来西亚注册车辆入境新加坡必备指南——您需要知道的一切

 

To drive a Malaysian-registered car into Singapore and return smoothly, there are a few key preparations you’ll need to make—both for legal compliance and a stress-free journey. Here’s a breakdown of what to prepare and why it matters :
要顺利驾驶马来西亚注册的车辆进入新加坡并返回，有一些关键准备工作需要完成，以确保符合法律要求并享受无忧旅程。以下是您需要准备的内容及其重要性：

🚗 What You Need to Prepare 🚗 您需要准备的事项

1. Autopass Card (Vehicle Entry Permit) Autopass 卡（车辆入境许可证）

   • Why: This card acts as your Vehicle Entry Permit (VEP) and is used to record your car’s entry/exit and pay fees like tolls and parking.
     重要性：此卡是您的车辆入境许可证（VEP），用于记录车辆的进出，并支付通行费和停车费。

   • How: Apply online via Singapore’s Land Transport Authority (LTA) at least 2 weeks before your trip. You’ll receive an approval email and collect the card at the checkpoint or designated locations. 1  2
     如何申请：通过新加坡陆路交通管理局（LTA）在线申请，建议在出发前至少两周完成申请。批准后，您可在边境检查站或指定地点领取卡片。1

2. Valid Road Tax & Insurance 有效的路税和保险

   • Why: Singapore requires all vehicles to have valid road tax and third-party insurance coverage for the entire duration of the visit. 
     重要性：新加坡要求所有车辆在访问期间必须拥有有效的路税和第三方保险。

   • Tip: Bring physical or digital proof of both documents in case you’re asked to present them at the checkpoint. 1
     提示：携带路税和保险的实体或电子证明，以备检查站要求出示。1

3. Vehicle Registration Certificate 车辆注册证书

   • Why: Confirms ownership and registration details of your vehicle. It may be requested by Singapore authorities.1
     重要性：确认车辆的所有权和注册信息，新加坡当局可能会要求查看。1

4. Singapore Arrival Card 新加坡入境卡

   • Why: Required for all travelers entering Singapore. It’s free and must be submitted online within 3 days before arrival. 重要性：所有入境新加坡的旅客必须提交此卡。免费申请，需在抵达前3天内在线提交。

   • How: Submit via the MyICA mobile app or ICA website. You’ll receive an e-Pass via email. 如何提交：通过 MyICA 移动应用程序或 ICA 网站提交，您将通过电子邮件收到电子通行证。

5. Sufficient Funds in Autopass Autopass 卡内余额充足

   • Why: To pay for entry/exit fees, Electronic Road Pricing (ERP), and parking. You can top up using NETS, credit/debit cards, or cash at designated1 points.

   • 重要性：用于支付入境/出境费用、电子道路收费（ERP）和停车费。
     如何充值：可通过 NETS、信用卡/借记卡或在指定地点1使用现金充值。

6. No Outstanding Fines 无未缴罚款

   • Why: Unpaid fines can result in denial of entry. Check and settle any outstanding traffic or parking fines 1 before your trip.

   • 重要性：未缴罚款可能导致入境被拒。请在出发前检查并清缴任何未支付的交通或停车罚款。1

7. Passport & Immigration Documents 护照和入境文件

   • Why: Essential for border crossing. Ensure your passport has at least 6 months’ validity. 
     重要性：边境通行必需品。确保护照有效期至少为6个月。

🛣️ Why These Steps Matter 🛣️ 为什么这些步骤很重要

Singapore has strict vehicle and road safety regulations. These requirements ensure:
新加坡对车辆和道路安全有严格的规定。这些要求确保：

• Roadworthiness and insurance coverage for all foreign vehicles
  所有外籍车辆的道路适用性和保险覆盖

• Accurate tracking of vehicle movement and fee collection
  准确记录车辆的移动和费用收取

• Smooth traffic flow and enforcement of local laws
  确保交通顺畅并执行当地法律

----------------------
Reference 参考：
1. Cars and Motorcycles Registered in Malaysia
2. What You Need to Know When Driving a Malaysian Car to Singapore

How to install eSIM for Flexiroam network: All the debugging and failure trial & error before finally Successfully using the data for the eSIM.

 

Flexiroam has an online SIM and eSIM shop, with very attractive discount for local, regional and international SIM and eSIM solution. I happened to get one of the package.

I purchased the package for European one country, Lithuania, for 5 days, unlimited plan eSIM.

I use my mobile phone - iphone 13mini, browser Google Chrome to login wish a Google account, and then purchase an eSIM Lithuania 5 days unlimited plan.

Beware that you need to have a stable wifi that already exist to be able to set up your eSIM, or if you use other means of wifi, such as mobile data, roaming mobile data etc, there will be an error during set up. Check out the error part.

Initial purchase process:

It was easy, click on the plan I wish, find a suitable Discount Code, which needed to try a few times since there is an error displayed for the first two times. I paid with Visa which is smooth. I signed up with my google mail to purchase the eSIM. 

  

The FlexiRoam webpage in mobile iPhone Chrome browser

The email I received payment receipt once payment is done online for the eSIM package with Visa card.

Except the above email for receipt, I didn't received another email. From the receipt I realised Hong Kong is the base of the FlexiRoam center.

Then I enter into the webpage again and login with the google email (as I had signed in to google before I purchase the eSIM. 

You may avoid signing in with Google account, reason is in the Error section below.

After login in the webpage, I found the two tabs: My Plans ; My Sims.

I copied the 13 digits number and go to my iphone, trying to activate the eSIM so that I can use the mobile data.

Steps I failed to setup iphone:

1st attempt : Failed.

1. I entered into Settings > Mobile Service > Add eSIM
2. There are two options: a. Transfer From Nearby iPhone b. Use QR Code. 

I checked my email but there is no QR Code sent to me. I only have a code of 13 digits in "My Sims".

Debugging process:

I had to trouble shoot. I checked the many social media of FlexiRoam, the FB are full of bad comments. I realised maybe the customer service isn't working well.

2nd attempt : Failed

1. I entered into Settings > Mobile Service > Add eSIM again. 

2. In the two options: a. Transfer From Nearby iPhone b. Use QR Code. I checked both and find out b. Use QR Code can also enter details manually.

3.There are page of Enter Activation Codes and asking for SM-DP+ Address, and Activation Code, Confirmation Code (Optional).

4. When I tried the 13 digits on the activation codes and put FlexiRoam as the SM-DP+ Address, it doesn't work. I tried varies combination and it still doesn't work. Thus I need more help and googling doesn't give me info about SM-DP+ Address.

3rd Attempt :

delayed answer until I solved all the problem myself. 

I tried to connect with the chatbot to get help on info such as SM-DP+ Address. Here are the conversation:

 

 

 

4th Attempt: successful

1. I rethink the entire setup process. I suspect there must be something I have not explore. I decided to download the app of FlexiRoam.

2. I search in App Store and found FlexiRoam eSIM & Data Plans app.

  

App of FlexiRoam

3. I login to the apps with google email. To my surprise, in the account part, I found "my SIMs" area has an "Install" button which doesn't appear in the webpage similar account after login. 

4. I clicked on the install button, this message appeared:
"Active New eSIM....." as shown below:

5. It connecting to the network provider, taking quite a while. 

6.  The new eSIM from Webbing (provider's name) is ready to activate. Then the screen shown "Activating..." and taking another while. 

7. Then the screen shown "Connecting to network..." and taking another while. 

8. As said on screen, I can continue using my iphone while eSIM is activating. Thus I continue to check the chatbot messages for reply, which nothing happened there in the chatbot.

 9. Finally, in the Mobile Data screen, Default Line shown two SIM, which first one, Primary, is my existing physical SIM original in my iPhone already. Secondary or Personal is the newly installed eSIM, without physical SIM. 

10. Then choices to choose which SIM to use for iMessage and FaceTime. 

11. The process continue with "Activating..." status in Personal SIMs. Again, it took quite a while. 

12. The Webbing part is shown when I clicked into the Personal right " > " as below:

13. At one point after some hours, the below message appeared, saying that "Unable to Activate eSIM....". 

14. I tried again by pressing Install Button. And finally, the installation is successful. 

15. This is the Webbling details shown in the Mobile Data> Personal >   :

16. I am now able to use unlimited eSIM without the time and space limit as long as I am in Europe area.

Good luck for everyone who setup this eSIM, wishing all your good wishes come true and safe journey!

Error to be careful with:

1. 

Webpage sign up / login: 

 

Customer is allowed to click on the Google button and login with google account.

In the app, customer has no longer the choice to login with Google account. When I tried to type in the email text space and the google password, it said, login error wrong login or password.

Solution: Since I had purchased the eSIM with google login, and I need to find a way to install the eSIM into my iPhone, as the normal "add eSIM" in my iphone doesn't work. Luckily I am still login in the webpage account, I go to change password and put a password in the google account. Then I login with the gmail in the app with the new set password and it worked.

2. 

No "Install" Button in the webpage login account, while "Install" Button is in App login account.

 

3. Setup eSIM need to connect activation and inner setting with the browsing center called Webbing. Any unstable wifi, or roaming mobile data, or mobile data on its own will cause the setup to be halted half way or unable to setup successfully. 

How to install Healy & MagHealy 1.0 如何安裝希利和麦希利 1.0

 

Installation Guide (English Version) 

安裝指南（中文版）请参考下面的视频。

How To Setup MagHealy Program 

Healy Setup Instruction Audio (mp3)

How To Logout All Google Sessions?

Steps on:

1. Login to your gmail.
2. Click on "details" in the end of the browser version.

3. A pop up windows will appear in the left corner of the browser.

4. Click on "Sign out all web sessions".

MALAYSIAN # JomDaftar # For Voting in 2017

Malaysian: Please check this out! Possibly the earliest date elections could be expected is somewhere in March 2017. Please check and register for yourself, family and friends. Go to this link to check http://daftarj.spr.gov.my/DAFTARJ/DaftarjBM.aspx

If you're not listed, please take the initiative and go to Post Office to register. 3rd Quarter of 2016 - there is only 1 month and 19 days left. If Elections are held in March, 2017. Those who are registered as a voter by 30/09/2016 only will be able to vote. There have also been reports lodged by Bersih of many registered voters transferred out from their constituencies in recent By Elections in Sg Besar and Kuala Kangsar. So please do check even if u are a registered voter or have previously voted before. The future of the country begins with your first step. # JomDaftar # Send to all your friends

This will be how your result look like:

10 Steps to Setup Xiaomi Wifi Amplifier / Repeater

How To Setup Xiaomi WiFi Amplifier With Different Router

How To Setup Xiaomi WiFi Amplifier With Different Router

Xiaomi WiFi Repeater (some call it Xiaomi WiFI Amplifier), is portable, inexpensive and tiny wifi repeater device which is supported with USB power to extend the range of your WiFi network. One drawback is that (officially) Xiaomi WiFi Repeater is only compatible with Xiaomi Router product itself and there is no documentation provided by Xiaomi for “pairing” this repeater with other routers. But don’t worry we will help you in a quick and easy step by step to work this repeater with any router, here is how.

Additional information before you begin:

• We used TP LINK TL-WR1043ND V2 as the “host” router and it worked well.
• Set your “host” router wireless security key to WPA2-Personal, AES Encryption.
• Make sure your “host” router is using 2.4Ghz frequency, will not work if it’s in 5Ghz frequency.
• For making sure which frequency and what wireless security key type your router is using, please go to your router’s default gateway. Click here if you don’t know how to find it.

1. Connect your smartphone with the WiFi network that you want to Repeat/Extend (for the purpose of this tutorial we use 'TechWorld' SSID, the “host” router which will be repeated).

2. Plug in your Xiaomi WiFi Repeater to any USB Port (USB charger, powerbank or anything that has USB port).

3. Download Mi Home application on Android Play Store or iOS App Store

4. After you have downloaded the app, open the Mi Home application. You must be logged in with Mi Account first before you begin “pairing” with your router. Create new account if you don’t have one. Before you tap on the login button, please make sure the server you choose is (“Chinese Mainland”).

Do not choose other servers other than “Chinese Mainland” because it will display different layout and pairing will not work !!!

For iOS devices, choose like below screenshot

For Android devices, choose the first option from the list

If you already chose a server that is not Chinese Mainland, Re-Install or Clear Data Mi Home via App Manager on the Android Settings. Then open Mi Home app again.

5. Tap on “Devices” tab on the bottom left of your screen and then tap on the “+” button on the top right of your screen.

6. After tapping the “+” button in step 5, you will see a list of Xiaomi Home products. Select on Mi Wifi Repeater and make sure your repeater’s light status is blinking in yellow color then tap on the circle box beside the text “Yellow flashing light” and tap Next.

7. You will be brought to “Choose working Wi-Fi” window, since you have connected to the “host” router stated in the first step, “host” router’s SSID will automatically be inputted. You just need to input the “host” router’s password and press Next.

8. After pressing Next button, you will see your screen like below. Exit Mi Home and go to your phone’s wifi setting and connect it to”xiaomi-repeater_xxx”. Then go back to Mi Home application.

9. After opening back Mi Home application, Mi Home will automatically detect that you have connected to Xiaomi wifi repeater. There will be progress screen in percentage. Wait until it’s done and see that your repeater’s status light turning into blue color which mean that it has successfully paired/connected to the “host” router.

10.  After finished “pairing”, you can change the device name (helps you to differentiate if you have more than one repeater).


If at 100% displays an error but the router’s status light has turned into blue color, just ignore this message. Go back to “Devices” tab and you’ll see that your Xiaomi repeater is on the list.

Xiaomi WiFi amplifier/repeater’s SSID cannot be changed. Your repeater SSID will have additional “_plus” (e.g. TechWorld_plus) with the same password with your “host” router.

If there is a connection error, you may follow the instruction accordingly to fix the problem.

I hope this tutorial helps your trouble connecting Xiaomi WiFi amplifier/repeater to your third-party router. If you have questions or concerns about this tutorial, post a comment below this article. Have a nice day!